About of :SmartCRM.ge offers a customer relationship management (CRM) solution designed to help businesses increase sales and reduce costs. The platform focuses on building long-term relationships with existing customers, which is highlighted as being significantly more cost-effective than acquiring new ones. Key features include enhancing customer loyalty through rewards and bonuses, improving communication by building customer databases, and enabling targeted promotions. The system allows businesses to gain insights into their customer base, identifying top revenue generators, loyal customers, and those at risk of leaving. It facilitates segmented communication, personalized offers, and reactivation of passive customers, all managed through a single platform.
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